How we get started
Step 1.
Step 2.
We don’t keep a waitlist
We can provide referrals to our lovely colleagues!
We no longer offer consultation calls
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We no longer offer consultation calls ❀
Everything we get asked in consult calls is answered below. Typically, they’re the same questions.
If you have more questions after reading, you can send us an email.
What’s your style + approach?
Each therapist has unique strengths & modalities. Click on the therapist to find out more about their style & approach.
Alexandria Scalone, LMFT, RPT
Frequently Asked
How do I know you can help me?
Read this page + your therapist’s page. These will give you a good feel for who I am working with and how. Watch the videos of me to connect to how we are in therapy.
Are there issues that you don’t treat?
Yes. Every therapist is trained in certain areas. These are called their “scope of practice”. In order to provide the best care for clients, each therapist has a yes and no section on their page. The practice does not do:
Neuro-psychological evaluations
Individual Education Programs (IEPs) for schools.
Any Forensic (court) services / court-ordered therapy
Psychiatry
Letters related to custody, medical likelihood of recovery, and/or cause of condition
Emotional support pet letters
Applied Behavior Analysis (ABA)
Domestic Abuse (DA), Intimate Partner Violence (IPV), and Coercive Control (CC)
Please seek crisis or specialized services. Sometimes people don’t realize they are involved in abusive relationships. It may come out after you have started therapy. We will likely refer you to a social worker who can help you navigate various systems.
You can also call the National Domestic Violence Hotline at 800-799-7233
Pet Policy
No pets are allowed in the office, if we meet in-person. When meeting via Zoom, we ask pets to only come if they don’t cause distraction.
What’s your cancellation policy?
Cancel or reschedule an appointment with 48 hours notice. If you cancel an appointment with less or fail to show up, you will be charged the full fee for the appointment. We understand that there are times that an emergency may come up closer to the appointment, and in that case, we will try to find an available time slot the same week.
Are you online or in-person?
We offer in-person and/or tele-mental-health appointments
Where’s your office?
We are located at:
1818 Westlake Avenue N.
Suite 224
Seattle, WA 98109
Is there parking?
There is paid 2 hour parking on site for a rate of 0.50 cents/hour
Are you available for immediate or crisis response services?
Outpatient therapy does not offer 24/7 crisis response. We will get back to you during business hours.
If you are in crisis, please call:
Crisis Clinic at 866.427.4747
National Emergency Line 988
In case of emergency, call 911 or go directly to the nearest hospital emergency room
Do you only do play therapy?
No. We specialize in Family Therapy & utilize other models. Each treatment plan is tailored to the client. Play is typically used when working with children, but, adults can also play!
How can I pay for therapy?
I require a credit or debit card on file in order to schedule sessions. Your card on file will be charged automatically for your portion of your session fee. The session fee is due at time of service.
What do I ask the insurance company to see about my “out-of-network” benefits?
Call the number on the back of your card. Here’s what to ask:
Do I have behavioral/mental health coverage?
How many outpatient psychotherapy sessions am I allotted in my plan?
What are my out-of-network benefits for seeing a Marriage and Family Therapist using CPT/billing codes 90791, 90837, and/or 90847?
Are there any limitations, requirements, or restrictions in accessing my plan?
Am I limited to a dollar amount per year that will be covered?
What is the amount of my deductible? Co-pay? Co-insurance?
How do I submit batch claims online?
Not ready to start?
That’s okay!
Come back to the website and spend some time with it.
Interview other therapists.
When you know you want to work with us, come back and fill out the intake paperwork
Fill out our New Client form!
We don't accept text messages
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We don't accept text messages ❀